Trust, Safety & Fraud Prevention

At Truegolfs, we use secure payment systems, fraud protection tools, and identity verification to protect customers and sellers. Your safety, security, and trust are our top priorities, and we are committed to providing a safe and reliable shopping experience.

Payment Security

  • All payments are processed through secure, PCI-compliant gateways (Shopify Payments).

  • We do not store your credit card information on our servers.

  • All sensitive data is encrypted to prevent unauthorized access.

Fraud Monitoring

  • Orders are automatically screened for fraud and unusual activity.

  • High-risk or suspicious orders may be held, delayed, or canceled for verification.

  • We may request additional proof of identity to protect against fraudulent purchases.

Customer Privacy

  • Personal data is securely stored and used only for order fulfillment and customer support.

  • We never sell or rent customer data to third parties.

  • Information may only be shared with trusted service providers for payment, shipping, or support purposes.

Order Accuracy

  • Customers must provide accurate shipping and contact details.

  • Orders with incomplete or false information may be canceled for security.

Reporting Suspicious Activity

If you notice fraudulent activity or unauthorized charges, contact us immediately:

  • Email: support@truegolfs.com

  • Phone: +1 877-831-6589

We take all reports seriously and will investigate promptly to resolve any issue.